What’s all the hoopla about Groupon’s latest “revision” to its financial reports and lack of internal controls? Why is everyone acting so surprised? You should have known something was up when the Groupon’s 10K was so long in coming after earnings were originally released on February 8th. Moreover, we warned you all in “Trust No One, Particularly Not Groupon’s Accountants,” that this day would soon come. Remember this?
It is absolutely ludicrous to think that Groupon is anywhere close to having an effective set of internal controls over financial reporting having done 17 acquisitions in a little over a year. When a company expands to 45 countries, grows merchants from 212 to 78,466, and expands its employee base from 37 to 9,625 in only two years, there is little doubt that internal controls are not working somewhere. Any M&A expert will agree. And don’t forget that Groupon admitted to having an inexperienced accounting and reporting staff.
We just can’t resist: TOLD YOU SO! We just wonder what took E&Y so long to figure this out…after all, as Groupon’s auditors, they get to see the Company’s books and records, and we don’t. Maybe it’s just a case of not being able to see the forest for all of the trees. That’s not very comforting is it?
And could it be any more appropriate that this latest “revision” release comes so close to April Fool’s Day?
For those of you that have real lives and may have missed it, here’s what happened:
- On February 8, 2012, Groupon issued a press release reporting revenues of $506.5 million, free cash flows of $155.1 million, and operating profits of $15.0 million (among other things). See the Company’s 8K filed on this date for more details.
- Then, this past Friday after the markets’ close, the Company announced a “revision” to its original earnings press release. 2011 revenues and operating profits were both revised downward, revenues down to $492.2 million and operating profits flipping to a loss of $15 million. See Groupon’s 8K filed on March 30, 2012 for more details.
- But the biggest “surprise,” or confirmation of trouble, can be found in Item 9A of the Company’s 2011 10K, also filed on March 30, where Groupon admits to having a material weakness in internal control over financial reporting. The following Company admissions are particularly damning:
We did not maintain financial close process and procedures that were adequately designed, documented and executed to support the accurate and timely reporting of our financial results.
We did not maintain effective controls to provide reasonable assurance that accounts were complete and accurate and agreed to detailed support, and that account reconciliations were properly performed, reviewed and approved.
We did not have adequate policies and procedures in place to ensure the timely, effective review of estimates, assumptions and related reconciliations and analyses, including those related to customer refund reserves. As noted previously, our original estimate disclosed on February 8 of the reserve for customer refunds proved to be inadequate after we performed additional analysis.
So, what should all this mean for investors and market regulators? Well, first of all, the Groupon’s earnings revision which was prompted by an increased reserve requirement for customer refunds, highlights the subjectivity and uncertainty associated with any accounting assumptions (or judgments) made by relatively “new” companies, operating in “new” industries, with inexperienced management: yes, internet companies! In short, internet company accounting is suspect given all the unsupported assertions and assumptions that must be made to comply with generally accepted accounting principles, not to mention the likely internal control weakness issue.
Next, we question whether there is any real corporate governance at Groupon whatsoever. Usually, when material weaknesses surface, heads roll…not at Groupon! Instead, the board of directors rewarded the Company’s chief financial officer with a salary increase and bonus. According to a Groupon 8K filed on March 19, 2012:
Mr. Child’s base salary was increased from $350,000 to $380,000 per year. This increase will be effective on April 1, 2012…Mr. Child’s annual bonus guarantee of $350,000 will remain in place for 2012, and he will receive half of the guaranteed bonus in June 2012. The remainder of the guarantee plus any additional bonus earned under the plan will be paid in the first quarter of 2013.
Absolutely unbelievable! Not only does the guy who is responsible for the aforementioned system of internal control bust get to keep his job, but he gets a raise and a bonus! Need we say more?
Finally, do you really believe that this material weakness in internal control (and related refund issue) mysteriously appeared in the fourth quarter of 2011? Of course not, but by assigning it to the fourth quarter of 2011, Groupon and E&Y can avoid the embarrassment of admitting that the financial statements included in the Company’s IPO filing were incorrect. This is probably not a bad strategy from their perspective given the impending securities litigation that is now lurking.
In closing, we just want to remind you of another warning we issued in September of 2011 in “Is Groupon ‘Cooking Its Books?’”: weak control environments offer managers the opportunity to manipulate reported financial results with impunity. No one will know, not even the auditors.
Being old and grumpy, we have seen this movie before, and we know how it ends. But it’s still entertaining. Please pass the popcorn.
This essay reflects the opinion of the authors and not necessarily the opinions of The Pennsylvania State University, The American College, or Villanova University.

ANTHONY H. CATANACH JR. is an associate professor in the School of Business at Villanova University, as well as the Cary M. Maguire Fellow at the American College Center for Ethics in Financial Services. His professional experience includes five years as an audit manager with KPMG and six years in the financial services industry. Dr. Catanach has received numerous awards for his publication, teaching, and curriculum innovation efforts. He has authored numerous articles on a variety of accounting, finance, and management issues, as well as several business education texts..
J. EDWARD KETZ is an associate professor of accounting in the Smeal College of Business at Pennsylvania State University. He has a bachelor’s degree in political science, a master’s degree in accountancy, and a Ph.D., all from Virginia Tech. Professor Ketz has been a member of the Penn State faculty since 1981. He also has taught at the University of Connecticut and the University of Maryland. Professor Ketz has authored and edited 17 books including Hidden Financial Risk (Wiley, 2003) which examines the corporate culture and the institutional setting that engendered recent accounting scandals. Dr. Ketz has been cited in the popular and business press, including The Wall Street Journal, The New York Times, The Washington Post, Business Week, and USA Today. He also has appeared as an accounting commentator on CNN, National Public Radio, and Bloomberg Radio.
When will the SEC start investigating whether the quarterly s302 certifications were signed without appropriate, reasonable evidence that the disclosure controls (which include internal contro over financial reporting) were adequate?
Good question; it certainly should investigate.
No 302 certs were required for IPO.
Fraud is getting easier. Congress passed the JOBS Act.
To err is human but to also get a raise and bigger bonus? Never mind the 302 certs or the role of the auditors. When it comes to this lousy internal control structure, the buck stops with the CFO. He coudn’t determine Groupon is an agent rather than a principle for gross vs net revenue accounting? Really?
The quality of corporate finance is at an embarassing level and in my opinion is hindering growth in US capital markets much more than most realize. Let someone else head the finances here and then reward for actual performance.
Bring some credibility back to this company! Go straight to the top I say! Go to the audit committee chair and financial expert as required under section 407 of SOX! Someone who knows and appreciates software accounting is always evolving and more complicated than any other industry! Someone with enough time and motivation to ensure the standards and capabilites of the Finance department match the scrutiny of a highly visible company! Let’s write a letter to…Mr. Ted Leonsis?
Excerpt from Groupon’s IR page:
Ted is vice chairman emeritus of AOL LLC with more than a decade of experience in global Internet services and media at AOL, where he also served as vice chairman and president of several business units. In addition to his work at AOL, Leonsis is the majority owner of the National Hockey League’s Washington Capitals and the Women’s National Basketball Association’s Washington Mystics. He is also the producer of “Nanking,” a documentary film that made its premiere at the 2007 Sundance Film Festival.)
On second thought, I’ll get back to work now…
I just discovered what looks like a wonderful blog here thanks to Groupon.
My comment – why is Ted Leonsis, a marketing guy, head of the audit committee? Marketers and accountants are never going to mate, they are separate species.
Good point as marketers are from Mercury and accountants from Pluto.
Nice analogy.Two worlds under one great Universe, what’s going to happen next? Is this the end of the mighty Groupon?
Good question. Two clues:
1) SEC’s discussion in 2003 on public comments on definition of “financial expert” and resulting revison of this definition to be much less restrictive inlcuding–ironically enough–a pullback from requiring actual industry experience “with the accounting for estimates, accruals and reserves” here, and
2) The 1.8 MM shares and options to purchase common stock as consideration for being the “financial expert” among other compensation generously sprinkled thoroughout the S-1 here. (Hope I get the latest S-1/A here–there’s a lot to choose from…)
It only gets better if you dig into the qualifications for serving on a Board’s compensation committee.
Scanning Board member profiles should be part of any investor due diligence.